Refund Policy

Last updated: 22 August 2026

We want you to be able to evaluate Panwright before you pay, and to leave easily if it isn't for you.

Subscription

Panwright is available in four plans: Free (no charge), Basic at $5 USD per month or $48 USD per year, Pro at $10 USD per month or $96 USD per year, and Ultra at $30 USD per month or $288 USD per year. Paid plans renew automatically until you cancel. You can cancel at any time; cancellation stops the next renewal, and your access continues until the end of the period you have already paid for.

Refunds

Payments are processed by Paddle.com, our merchant of record, and refunds are issued by Paddle. If you were charged in error, experienced a technical problem that prevented you from using the Service, or are otherwise unsatisfied, contact us at [email protected] within 14 days of the charge and we will review your request. Approved refunds are returned to your original payment method by Paddle. Refund handling is also subject to Paddle's Buyer Terms.

Failed payments

If a renewal payment fails, Paddle will automatically retry your payment method for a period. Your access may pause if the payment is not resolved. Updating your card in the billing portal restores access once a charge succeeds.

How to cancel or manage billing

• In the app: Settings → Manage billing, which opens your secure Paddle customer portal.
• Or email [email protected] and we will help.

Contact

Joy's Dawn Solutions LLC, [email protected].